Returns & Exchanges
Our mission is to supply you with exquisite gems, crystals and treasures you'll love. We do our best to capture the details, features, texture and color of each item by photographing in natural daylight.
Choosing the right crystals and gems from photos can be a challenge, photos never seem to capture the crystal or gem's details as realistically as we want. There are subtle nuances, a flash of color might be visible only at one angle. Natural stones often have imperfections and inclusions (natural imperfections). Photos generally don't do crystals and gemstones justice. But on occasion a stone is so photogenic it appears even more flashy, colorful and glorious than in real life!
Regardless, we want you to get the right crystals for you, crystals and gems you'll love for years to come! For this reason, we offer a money-back return policy.
Our customers are very important to us, without you there would be no us. We want everyone to love all the items they purchase from us. But if for any reason you are not 100% satisfied with your purchase, contact us as soon as possible after receiving your order.
We accept returns on full price items within 7 days of delivery. Merchandise must be new, unused, unworn and returned in the original condition for a refund.
- All sales final on sale items.
- Shipping costs are non-refundable.